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Custom product pages vs. product page optimization

Custom product pages show different pages to different audiences. Product page optimization tests up to three versions of your default page on a random share of visitors to find the one that converts best. Use custom product pages when you know who you are talking to, and product page optimization when you want to improve the page everyone sees.

What is a custom product page?

A custom product page is an extra version of your app’s App Store page, aimed at one audience. It can have its own screenshots, app previews and promotional text; the name, icon, subtitle, description, price and reviews stay the same.1 Apple allows up to 70 per app, for iPhone and iPad on iOS 15 or later.7

People reach one in three ways: from its own link, from an Apple Ads ad that uses it, or from App Store search when you assign keywords to it.7 Nobody is picked at random. Everyone who arrives by that route sees that page, for as long as you keep it live. Your default page stays as it is for everyone else. The complete guide covers how to make one; this page is about when to choose it over a test.

What is product page optimization?

Product page optimization is Apple’s built-in A/B test of your default page. You create up to three treatments, each of which can change the icon, the screenshots or the app previews, and Apple shows them to a percentage of randomly selected visitors on iOS and iPadOS 15 or later.23

You choose that percentage. With three treatments and a 30% traffic proportion, each treatment is shown to 10% of your visitors and the original keeps 70%.4 A test runs for 90 days or until you stop it.2 Results appear in App Analytics once the test has five first-time downloads: unique impressions, conversion rate, improvement over the original, and a confidence level, with 90% or more treated as reliable.6 If a treatment wins, you apply it to your original page and everyone sees it.2

Two details matter. A treatment’s icon must already be in your app’s binary as an alternate icon, and anyone who downloads during the test sees that icon on their device, not only in the store.25 And a test cannot touch promotional text: the test varies pictures, a custom page varies pictures and words.5

What is the difference?

A custom product page is a destination. Product page optimization is an experiment. One answers “what should this audience see?”; the other answers “which version of the page everyone sees converts best?”.

Custom product pages and product page optimization, side by side
Custom product pagesProduct page optimization
PurposeA tailored page per audienceFind the best default page
Who sees itPeople who arrive from a link, an ad or an assigned keywordA random share of visitors to your default page
What you can changeScreenshots, app previews, promotional textIcon, screenshots, app previews
How manyUp to 70 pages per appUp to 3 treatments per test, against the original
How long it runsUntil you disable or delete itUp to 90 days, or until you stop it
Best forAds, search keywords, campaigns, referralsImproving the conversion of the page everyone sees
Where results appearApp Analytics, Product Pages, after 5 first-time downloads on the pageApp Analytics, Product Page Optimization, after 5 first-time downloads on the test
Source: Apple, Custom product pages; Product page optimization; App Store Connect Help

The reporting is different in kind, too. A test gives you a controlled comparison, because the same traffic was split at random.6 A custom page gives you its own views, downloads and conversion rate, but against a different audience from your default page, so a higher rate is useful context, not proof.8

Can you use both at once?

Yes. A product page optimization test only varies your original page; Apple says tests are not available for custom product pages.3 A custom page is a separate thing that sits beside the test, and a visitor who lands on a custom page is not part of it.

So the two do not interfere. You can run a test on the default page while three custom pages serve your ads, your keywords and a newsletter link. The one thing Apple warns about is releasing a new app version mid-test with assets that are being tested, which can affect results.3 Custom pages do not have that problem, because they are submitted and approved on their own.7

Which should you do first?

Start with the one your traffic calls for. If you already have a source with a clear intent, such as an ad group, a search you rank for or a site that sends you visitors, a custom page for it is the faster win, because you know what that audience wants to see. If most of your visitors arrive with no particular intent, a test on the default page helps more people.

  1. Sort your visitors by where they come from.App Analytics shows views and downloads by source type. Ads, keywords and referrers are audiences; browse is everyone.
  2. Make one custom page for your clearest audience.One reason to download, led by the first screenshot. See how many pages to make and in what order.
  3. Run one test on the default page, one element at a time.Three treatments of the first screenshot, or of the icon, give a cleaner answer than three that change everything.
  4. Read each result in its own place.Product Pages for custom pages, Product Page Optimization for the test. Do not compare one to the other.
  5. Carry what wins across.A winning treatment becomes the default. A custom page that outperforms tells you what that audience wants, which is worth testing on the default next.

If you are unsure how many custom pages to make, count your keyword groups and use cases, one page for each in the order of the traffic behind them, and add a page for search keywords or Apple Ads when you have a real source for it. The evidence for custom pages, with what each figure does and does not show, is on the why page.

Sources

  1. 1Apple, Custom product pages
  2. 2Apple, Product page optimization
  3. 3Apple, App Store Connect Help: Overview of product page optimization
  4. 4Apple, App Store Connect Help: Create a test
  5. 5Apple, App Store Connect Help: Configure test treatments
  6. 6Apple, App Store Connect Help: View product page optimization results
  7. 7Apple, App Store Connect Help: Configure multiple product page versions
  8. 8Apple, App Store Connect Help: Custom product page analytics

Questions people ask

Is a custom product page an A/B test?
No. A custom product page is shown to everyone who arrives by its link, ad or keyword. Nobody is assigned at random, so a custom page’s conversion rate beside your default page’s is context, not a controlled result. Product page optimization is the A/B test.
Can a product page optimization test include a custom product page?
No. Apple says tests are not available for custom product pages. A test only varies your original product page.
Can product page optimization change the app icon?
Yes. A treatment can use an alternate icon that is already in your app’s binary, and people who download during the test see that icon on their device. A custom product page cannot change the icon.
How long does a product page optimization test take?
A test runs for 90 days or until you stop it. Results appear in App Analytics after five first-time downloads are attributed to the test, and Apple marks a treatment as performing better once it reaches 90% confidence.
Do I need a new app version for either?
No. Custom product pages are submitted on their own, and a test’s treatments can be submitted for review without a new version. Reordering screenshots that are already live, or changing only the icon, needs no new review.
Try it

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Look up your app. In about a minute you see three pages planned for it and one designed on your own screenshots, before you sign up.