Pagefully keeps what the product needs to make your pages, and nothing is collected before you do something. We sell nothing, show no ads, and load no analytics scripts, tracking pixels or advertising tags. The privacy policy is the full statement; this is the same, by situation.
What we hold, by situation
| When you visit the site | Our hosting provider keeps standard server logs for a short time: the network address a request came from, the page asked for, the time and the browser. If you have chosen Light or Dark in Settings, a cookie remembers it. |
|---|---|
| When you use the free preview | The App Store id of the app you looked up, and the name you typed if you searched, which goes to Apple’s public App Store search. A hashed identifier of your network address, made with a secret key, and a hashed identifier of a first-party cookie id, so that we can limit new previews per visitor. The address itself is never stored or logged. What was generated for that app, what it cost us, and a record that it was asked for. A preview is kept for 30 days and shown to anyone who looks up the same app in that time. |
| When you create an account | Your email address. The sign-in links we send, which work once and expire in an hour. Session cookies set by our sign-in provider so you stay signed in. A workspace named after the first part of your address. A hashed visitor identifier, recorded once so that we can limit how many accounts are made from one place in a day. Your email preferences. A cookie holding the plan you pressed on the pricing page, for seven days. |
| When you connect App Store Connect | Your key’s id and issuer id, and the key itself, encrypted before it is stored. When it was added and last checked with Apple. Your listing in each language: name, subtitle, description, keywords, promotional text and screenshots. Your existing custom product pages and the keywords assigned to each. Your public App Store reviews. The public listings and reviews of competitors you choose to follow. The pages we make for you: their headlines, drawings and translations, and whether each was sent to Apple. A record of each job, as codes and times only; no Apple data is kept in it. |
| When you pay | Stripe takes payment on its own pages and holds your card number, billing address and receipts. We hold your Stripe customer id, the subscription id and its state, the plan, the billing period, when a Pack was bought and whether its credit was used, and the ids of the events Stripe sends us. |
| When you write to us | What you type in the feedback box, with your email address, your workspace name, the app and plan you were on and the screen you were looking at, emailed to us so that we can reply to you. A screenshot you report, with the issue and your note, kept in our support list and emailed to us. Any email you send to hello@pagefully.com. |
Why
- To provide the service: to read your listing, plan and draw your pages, send the ones you approve to App Store Connect, keep them current, and show you your account.
- To write and draw: your listing, reviews and screenshots are given to the providers that write headlines and draw screenshots. Your key, your email address, your payment details and anything from another customer are never sent to them, and neither is a competitor’s name as something to write about.
- To keep the free preview open: the hashed identifiers and usage records let us limit previews and accounts per visitor and per day, and see abuse without knowing who anyone is.
- To bill you: to take payment through Stripe, apply the right plan to each app, and keep the records tax law requires.
- To email you: four kinds, and no others. Sign-in links and address confirmations, which you ask for. The competitor-changes email and the weekly note, which you can turn off at any time in Settings. We send no marketing email and no billing email; receipts come from Stripe.
- To answer you when you send feedback, report a screenshot or write to us.
- To keep the service safe: server logs, rate limits and the job records help us find faults and misuse.
How long
- Account data is kept while your account exists. When you ask us to close it, we delete it within 30 days, except for payment records we must keep for tax and accounting.
- Removing a key deletes our encrypted copy at once. Disconnecting an app deletes our copy of its listing, screenshots, intents and pages at once. Neither changes anything in App Store Connect.
- Previews are kept for 30 days. After that a preview is served only while the app’s public listing is unchanged, and made again when it changes.
- Usage records hold hashed identifiers, never an address or email. Server logs are kept by our hosting providers for a short period and then discarded.
- Links to pictures are signed and last up to two weeks; preview-size pictures are behind ten-minute links.
- Emails you send us are kept in our mailbox for as long as we need them to help you.
Cookies
A small number of first-party cookies, and no third-party advertising or tracking cookies: the sign-in session, removed when you sign out; a preview visitor id, kept for a year, of which only a hash is stored; the theme, set only when you choose Light or Dark; and the plan you pressed on the pricing page, for seven days. None is read by anyone but us.
What this means for you
- You can try Pagefully from the home page with no email and no account. Only an App Store id and a hashed identifier are recorded.
- The two optional emails are off in one click, in Settings under Emails or with the link at the foot of either email.
- Your key, listing and pages leave Pagefully the moment you remove the key or disconnect the app; a copy of everything, or deletion, is one email away. See Get a copy of your data, or have it deleted.
- Who processes what is in Third-party services Pagefully uses; how it is kept safe is in How Pagefully protects your data.