Troubleshooting

The ten things that most often go wrong, each with its fix or the article that has it.

Usually the key, the page limit, or a size Apple refused. Your page is saved; here is what to check.

Apple’s reason is in App Store Connect. Take the page back, change what Apple named, send it again and submit it again. Your app is not affected.

A headline in the wrong place, a screen that was not redrawn, or words from the app read as a headline: what to do.

The search looks at the US App Store by name. Paste the App Store link or the app id instead.

One free page per app on the App Store, across every account. What to do if that was you, and if it was not.

Check spam, the address you typed, and the link’s age. Then ask for a new one.

How to reach us from the app or by email, what to include, and when to expect a reply.